This is a great blog entry from Jim Spath of Black & Decker and also of ASUG. In it he makes several remarks that have been issues for years in the SAP support environment. What is perhaps a little bit disappointing is that I know I’ve made these remarks also in the past but they’ve fallen on deaf ears. Perhaps Jim’s will reach the hearing ears!! Well done Jim for raising them!
Posted on February 12, 2009 by alanbowling