Business Objects Ramp Up……..

Are you a SAP Business Objects user?

If so you may be interested to attending the User Group Business Inteligence session on 27th January.

Matthew Shaw and Svetlana Kropp from SAP will present an Upcoming Business Objects Ramp-up Programmes and Process for Engaging with Ramp-up. This presentation will give an overview of the upcoming programmes around the Business Objects space – solutions coming out in Q1 and Q2 2010, as well as a review of all Q4 programmes. 
 
Part 2 will cover Ramp-up – what it is, what are the benefits of participating in Ramp-up, existing Ramp-up customers, process for engaging with SAP and what to expect. 
 
Ramp-Up is SAP’s standardized process for introducing new solutions to the market. Ramp-Up customers benefit from intensive monitoring and support by the Ramp-Up Back office which establishes direct access to SAP’s development organization. Customers participating in Ramp-up benefit from new SAP functionalities, services or technologies in being one of the first companies in their industry. 
 
SAP Ramp-Up is involved along the entire lifecycle of SAP’s solutions and services and continuously drives quality at all stages. It also provides an extensive training program that ensures that Ramp-Up projects can always be staffed with adequately and early trained consultants.

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SAP puts Standard Support back on the map

Nearly 18 months since SAP removed Standard Support from its ERP offerings – it’s back. Following much discussion with SUGEN SAP has relented and given some choice to its customers……..existing customers that is. If you are a new customer or buy new licences then you will pay the full 22% and contractually get no choice but to have Enterprise support.

If you are an existing customer you have the right to go back from your enforced ES…..but you have to make a choice and it’s not straightforward, because if you go back to standard and then you find you want to go to ES then you will pay the full 22% straight away. So the question is:

Do you need ES and if so do you need it before 2016?

If the answer to this is yes then do the sums and see what adds up best for you.

In the meantime SUGEN will continue to work on the value of SAP  ES through the benchmark program so the expectation is that demonstrable value will be acheived.