Where there’s noise there is a problem…………

There’s an article on Enterprise Irregulars Dont write off SAP yet  By  on November 29, 2017 that I think is helpful….it highlights the challenges that are out there. It also highlights how problems of 20 years ago can get forgotten by those now in control…. Trust is the biggest key to success, and it feels like trust and therefore confidence has been, and maybe still is being, eroded.

In the FMCG world the key to success is repeat purchases, and those are driven by guaranteed safety, guaranteed quality which drives expectations of continued enjoyment of the purchase…….and you go back for more.

Experiences in software drive exactly the same behaviour! Trouble is the longer you leave it before you address the customer experiences, the faster the issue grows and the bigger it gets.

We need SAP, but it isn’t the only game in town, and we need them to up theirs.

Advertisements

One Response

  1. […] And if licencing really wasn’t an issue why is there all this noise out there? […]

Comments are closed.

%d bloggers like this: