Views in the press

Any relevant articles

Enterprise Support:

SearchSAP.com 30/04/09 ‘Groundbreaking’ agreement on SAP maintenance a win for SAP customers

Silicon.com 30/04/09 Customers show SAP who’s boss over support price hike

Computer worlddUK 29/04/09 SAP and SUGEN make progress on Enterprise Support

Computerweekly 29/04/09 SAP revamps Enterprise Support Ts&Cs

Mycustomer.com Good summary and largely accurate account of the Enterprise Support position.

Computer Weekly 21/11/08 SAP agreement signals shifts in software industry

Computer Weekly 11/11/08 SAP Enterprise Support prices will be linked to performance

Computer Weekly 10/11/08 SAP User Group tackles dissatisfaction over support plan

CIO 11/11/08  SAP users unconvinced by promise of extra value from support

Computer Weekly 07/10/08 SAP feels the credit crunch

Vnunet.com 06/10/08 SAP users disrupt conference over support costs

Register 28/7/08 SAP defends forced price hike against user anger

ZDNet 25/7/08  SAP users angry at 30 percent price rise

Other:
Computer Weekly Piece about the benefits of network traffic control and ERP systems.
Computing.co.uk About the relevance of SOA in difficult times
Computerworld UKSAP and Business by Design
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